Terms of service

Last updated: 22 September 2026

These terms apply to fruitklub.au and to anything you buy from us. FruitKlub is a trading name of Ripe Strategies Pty Ltd (ABN 62 062 529 613), an Australian company based in Brunswick Heads, NSW. Where these terms say "we", "us" or "our", they mean Ripe Strategies Pty Ltd.

By using this website or placing an order, you agree to these terms. If you don't agree with them, please don't use the site.

Who can order

You need to be at least 18, or have a parent or guardian's permission, to place an order. By ordering you confirm the information you give us is accurate and that you're allowed to use the payment method you've chosen.

Prices and payment

All prices are in Australian dollars and include GST where it applies. Shipping is calculated separately at checkout.

We can change prices at any time, but a change will never affect an order you've already placed. Payment is taken at checkout through Shopify's secure payment system — we never see or store your card details.

Orders

Your order is an offer to buy. We accept it when we send you an order confirmation email. Until then, no contract exists between us.

We may cancel or refuse an order if an item is out of stock, if there's been a pricing or description error, if we can't ship to your address, or if we suspect fraud. If we cancel an order you've paid for, we'll refund you in full.

Products

We photograph our socks as accurately as we can, but screens vary, so colours may look slightly different in person. Sock sizing is one size fits most, roughly AU 6–11.

Stock levels shown on the site are our best information, but occasionally something sells out before the site catches up. If that happens, we'll contact you and refund you.

Quizzes and personality results

Our Fruit quizzes are for fun and for starting conversations. They are not a psychometric test, a clinical assessment, or professional advice of any kind — not medical, psychological, career, relationship, or otherwise. Please don't make important decisions about your health, your job or the people in your life based on which fruit you got.

Quiz results are generated automatically from your answers. We don't guarantee they're accurate, insightful, or flattering.

Ebooks and digital products

When you buy an ebook, you get a personal, non-transferable licence to read it yourself. You may not resell it, share it publicly, upload it anywhere, or reproduce it for others, whether or not you charge for it.

Digital items are delivered by email and can't be returned once delivered, except where the Australian Consumer Law gives you a right to a remedy — for example if the file is faulty or isn't what we described.

Shipping and returns

See our Shipping policy for rates and delivery times, and our Refund policy for returns and exchanges. Both form part of these terms.

Risk in your order passes to you when it's delivered to the address you gave us.

Our content

The Fruit characters, artwork, quiz questions, quiz results, sock designs, written content and the FruitKlub name are ours, or used with permission. You're welcome to share our pages and images on social media with credit. You may not copy, adapt, or use them commercially, or use them to create your own quiz or product, without our written permission.

Content you provide

If you send us a review, photo, comment or suggestion, you give us permission to use it to promote FruitKlub, with attribution where it makes sense. You confirm it's yours to give and that it isn't unlawful, misleading or offensive. We may remove or decline to publish anything at our discretion.

Using this website

Please don't attempt to break, overload, scrape or gain unauthorised access to the site, use it to send spam or malware, or use it for anything unlawful. We may suspend access if you do.

We work hard to keep the site available and accurate, but we don't promise it will be uninterrupted or error-free. We may change or withdraw parts of it at any time.

Other websites

We sometimes link to other websites, and some of our services run through third parties such as Shopify, our email provider and our payment processor. We're not responsible for their content or their practices. Their terms and privacy policies apply when you use them.

Your rights under Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with a service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time and, if this is not done, to cancel the contract and obtain a refund for the unused portion.

Nothing in these terms excludes, restricts or modifies those rights.

Our liability

Subject to the section above, and to the extent the law allows, our total liability to you for any claim connected with an order is limited to the amount you paid for that order, and we are not liable for indirect or consequential loss.

Privacy

How we handle your personal information is set out in our Privacy policy.

Changes to these terms

We may update these terms from time to time. The version published on this page when you place an order is the version that applies to that order.

Governing law

These terms are governed by the laws of New South Wales, Australia, and you agree to the non-exclusive jurisdiction of the courts of New South Wales.

Contact

FruitKlub — Ripe Strategies Pty Ltd
ABN 62 062 529 613
PO Box 424, Brunswick Heads NSW 2483, Australia
hello@fruitklub.au
0419 186 984